WARRANTY CLAIM
Need to submit a warranty claim? Fill out the form below and our support team will review your request as soon as possible.
⚠️ Before submitting: Please ensure you have installed the correct compatible part. Warranty claims for incompatible or incorrectly ordered items may not be approved.
Warranty Coverage
Our warranty covers manufacturing defects and products that become faulty under normal use during the warranty period.
The warranty does not cover:
- Physical or accidental damage
- Liquid damage
- Burnt or short-circuited components
- Damage caused by improper installation or misuse
- Normal wear and tear
- Compatibility issues caused by ordering the wrong part
- Products that have been modified, repaired, or tampered with
Warranty Process
- Submit the warranty claim form.
- Our team will review your request within 1–3 business days.
- If approved, we’ll provide return instructions.
- Once the item is received and inspected, we’ll arrange a replacement, repair, or refund (depending on the product and issue).
Please do not return any item without receiving approval from our support team.
Return Shipping
Customers are responsible for shipping the item back unless the product was received damaged, the wrong item was sent or faulty.
NebParts is not responsible for items lost or damaged during return shipping. We recommend using a tracked courier service.
Need Help?
If you have any questions before submitting your warranty claim, feel free to contact us.
Thank you for choosing NebParts.